Everything the office does, in one place.
Spick HQ was built inside working cleaning companies, so it covers the dull parts too: who booked it, who's doing it, whether to invoice it and what VAT is due.
Regular homes and one-offs
Weekly, fortnightly and monthly rounds, deep cleans, end of tenancy and oven cleans, with the same cleaner every time where you can.
Offices and contracts
Several sites per customer, alarm codes and access notes, booked hours shown as "up to", and invoices by site or by customer.
Airbnb turnovers
Same-day change-overs for owners and letting agents, with linen and photo proof for every turnover.
Book a clean while they're still on the phone.
Pick the customer, or add a new one without leaving the form, then choose the date, cleaner and price. Done.
- One shared calendar for the office, with regular cleans repeating on their own.
- "Booked by": several people can book for one customer, such as an agent or a PA, and the right person gets the confirmation.
- An online booking page for customers who'd rather book themselves.
- Import bookings from a spreadsheet or a Google, Outlook or iCloud calendar, with a preview and undo.
- Subscribe links put the company's cleans, or each cleaner's own, into Google, Apple or Outlook calendars.
Harbour LetsBooked by: Claire (agent) · gets the confirmation
CustomerEvery Friday, 10:00Up to 3 hours · from 7 Nov
RegularMarekFree that day · 2 other cleans nearby
Cleaner£66 incl. VATInvoice: yes, when done
InvoiceWorks on any phone, with nothing to download.
Cleaners open a link and sign in with their name and a 4-digit PIN. Big buttons, only their own jobs, and it works on the cheapest Android.
- Today's and upcoming cleans, in order, with address, access notes and what the customer asked for.
- Start clean, so the office can see who's on site.
- Photos land on the job and can go to the customer when it's done.
- Report damage to the office only, with photos.
Turnover, 1 bedCheck-in 15:00 · 2 sets of linen · code 4471
Office note: guest reported a dripping tap, please check.
A tidy record of every customer.
Customer page
Sites, contacts, regular cleans, past jobs, invoices and what they owe, all on one page.
Booking confirmations
Sent in your company's name, with the start time, "up to" hours and your terms attached as a PDF.
"Your clean is done"
Optional email with the photos, held back until the booked finish time so nobody asks for money off when you finish early.
Invoice: yes, no or later
Set it per customer and change it per booking. Cash jobs can be kept out of the invoices but still counted as work done.
Your logo and colours
Your logo on the office, the cleaner app, invoices and emails.
Roles
Owner, office, cleaner and accountant logins, so everyone sees what they need and nothing more.
See it with your own cleans.
Free for 30 days. Import last month's bookings and look at them in Spick HQ before you decide.