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Help centre › Setup, emails and imports

What emails do my customers get?

Booking confirmations, clean-complete emails and invoices.

  • Booking confirmation: when you tick Email a booking confirmation, and for online bookings. Upload your Terms and conditions PDF in Setup and it is attached.
  • Clean complete: set in Setup → When a clean is done. Off by default; send it at the booked end time (recommended) or when marked done, with or without photos.
  • Invoice: see Invoices.

All emails carry your company name and logo, and replies go to your company email.

Still stuck? Ask the AI helper, or ask the team.

More in Setup, emails and imports

How do I change my prices and services?How do I add my logo?How do I import my existing bookings?Can I see all bookings in Google Calendar?How do I ask customers for reviews?

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Type your company name as it appears in your Spick HQ address.

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