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Help centre › Signing in and PINs

I forgot my PIN. What do I do?

An admin can set a new PIN for you in Setup → Team.

Ask your company admin to open Setup → Team, edit your name, type a new PIN and press Save. You can then sign in with the new PIN.

If you are the only admin and have forgotten your own PIN, use Ask a question on this page from your company email address and we will help you get back in.

After several wrong PINs in a row, sign-in is paused for a short while to keep your account safe. Wait a few minutes and try again.

Still stuck? Ask the AI helper, or ask the team.

Sign in to your company

Type your company name as it appears in your Spick HQ address.

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